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A way of life


Life Mercantile Hospital is a member of Life Healthcare, one of the largest private hospital groups in South Africa, operating 64 acute care facilities across the country.

Life Healthcare is recognised throughout the health industry for its high calibre healthcare professionals and excellent facilities.

We believe delivery of world class healthcare is achieved through a combination of unparalleled quality and clinical excellence; along with a true focus on the personal needs of our patients and their families.

Every day we subscribe to the core values of the Life Healthcare group, while individually striving to continually improve facilities, standards and technology.

At Life Mercantile Hospital our priority is to focus on the delivery of a special brand of health and care to patients. Within a world class hospital, this unique approach is what makes the difference and helps us to maintain our position as one of the top hospitals in the country.



Contact us


Physical address

Cnr Kempston & Durban Roads
Korsten
6020

Postal address

P O Box 4031
Korsten
Port Elizabeth
6014

Telephone 041 404 0400
Fax 041 404 0551
Email Michelle.dickson@lifehealthcare.co.za
Map Life Mercantile Hospital


Management

Our management can be contacted through our hospital`s reception desk or through e-mail.

Position Name
Hospital Manager Pat Lubobo
Nursing Manager Lynette Myburgh
Finance & Admin Manager Diane Howell
Pharmacy Manager Jolene Clark
HR Manager Zwelitsha Vani
Patient Services Manager Julie Brown
Quality & Safety Support Specialist Melanie Gelderbloem
Hospital Engineering Manager Peter van Rhyn
Markerting and Communications Co-ordinator Yolandi Shaw



Our team

At Life Mercantile Hospital we understand that we have a responsibility to meet the expectations of those who are entrusted to our care as well as the expectations of their loved ones.

This realisation enables us to ensure that we focus on an experience of care for everybody who visits or is admitted to one of our hospitals or healthcare facilities.

All Life Mercantile Hospital staff participate in on-going quality training ‘Q to the power of e’. Here we each come to appreciate the importance of quality in delivery of service and to embrace caring principles of empathy, ethics, excellence, energy and empowerment.

Results of ongoing patient satisfaction surveys tell us that a stay at Life Mercantile Hospital reflects the high standards of health and care we set out to deliver.

The care delivered at Life Mercantile Hospital extends into the community. Our employees at all levels actively participate in community initiatives to improve the quality of life in surrounding areas.



Our facilities

Our facilities include:

  • 202 beds and 5 theatres
  • A 14 bed general intensive care unit
  • A 7 bed high care unit
  • A 24-hour accident and emergency unit equipped to deal with major and minor medical and surgical emergencies and with full backup of necessary ancillary services.
  • A radiology unit
  • A 23 bed maternity unit, supported by on-site Little Life Clinic
  • A 3 bed neonatal intensive care unit complete with state-of-the-art monitoring and life support equipment providing the best possible environment for our smallest patients
  • A 20-bed state-of-the-art renal unit



Medical and surgical disciplines

  • Anaesthesiology
  • Dentistry
  • Cardiothoracic surgery
  • ENT surgery
  • General surgery
  • Gynaecology
  • Nephrology
  • Obstetrics
  • Ophthalmology
  • Orthopaedic surgery
  • Paediatrics
  • Pathology
  • Radiology
  • Renal dialysis
  • Urology

Ancillary services:

  • Antenatal and postnatal classes
  • Breastfeeding classes
  • Endoscopy room
  • Nursing learning centre
  • Pharmacy

The following support facilities are available at our hospital:

  • Dietetics
  • Physiotherapy
  • An in-house pharmacy
  • Psychology
  • A chiropractor on-site
  • Orthotists and prosthesists



Specialist facilities

Maternity
We at Life Mercantile Hospital believe that only the best is good enough for mother and baby. That’s why we’ll walk that extra mile to smooth your transition into motherhood and make birth a memorable experience. Fathers are not forgotten and we encourage them to share in the birth process.

Specialised care units

  • Neonatal ICU
  • Neonatal high care ward

Support services

  • Antenatal and postnatal classes
  • Breastfeeding classes
  • Home nursing service

Gynaecologists / Obstetricians and contact numbers
Name Contact Number
Dr A Nhliziyo 041 404 0531
Dr D Yon 041 453 6807
Dr f Maleka 041 453 4190
Dr N Tyala 041 404 0556
Dr O Amaechina 041 451 0882

Little Life
Through the following facilities and services we aim to provide a holistic experience for mother and her baby.

The ward

  • Our antenatal unit consists of 6 beds whilst our postnatal ward comprises of 15 beds.
  • The renovated labour Ward now consists of two labour suites and three two-bedded units. Occupants of these units will enjoy access to nursing care of an exceptional quality, right until delivery of their babies
  • Postnatal ward boasts two private suites, one of which is a semi-private suite with a personalised touch and some privacy. The ward will also encompass general units of five, four and three beds each
  • Caesarean Sections are performed by skilled gynaecologists in our impressive operating theatre.
  • An a la carte menu is available in our well-equipped maternity unit.

Our Nursery

  • With 3 NICU and 6 High Care cots in our nursery we are equipped to deal with any special needs your bundle of joy may have.
  • Hi-tech, quality medical equipment will support in ensuring that baby is provided just the right amount of assistance after birth.
  • Friendly, well trained, efficient staff will nurture baby, while mothers recuperate after delivery.
  • At Life Mercantile Hospital we offer a rooming-in facility. This means that your baby can stay with you in the ward after delivery.
  • We promote cup feeding. We believe that breastfeeding is an important bonding mechanism for mother and baby and nothing should spoil the experience.
  • We also encourage an active birthing process whereby fathers are permitted to stay in the labour ward until delivery of the baby.
  • Fathers are even allowed to witness the birth of their little angels in theatre in the case of caesarean sections.
  • All parents receive a beautiful carry bag filled with useful toiletries for baby. Included is baby’s first photograph, ensuring that everyone remembers the special day, always.

Baby Wellness Clinic
The Little Life Clinic is open every Tuesday from 09:00 - 12:00 and Thursday from 12:30 - 15:30. It provides the following services:

  • Pregnancy Exercise & birthing balls
    These specialised classes will:
    • have a healthy and fit pregnancy
    • strengthen your pelvic floor, abdominals and posture
    • using a birthing ball
    • relieve lower back pain, leg cramping, water retention and other discomforts
    • nutritional advice.
  • Baby Immunisations
    Immunisations are a necessity to prevent various illnesses and are due from 6 weeks. The Little Life Clinic is Tuesday from 09:00-12:00 and Thursday 12:30-15:30.
  • Breastfeeding support
    Breastfeeding is the best form of nutrition for your baby and is greatly encouraged. Any concerns or help can be discussed privately at the Little Life Clinic.
  • Baby Massage & development classes
    Help to enhance your baby’s health and well being. The classes focus on:
    • teaching your little one to roll, sit and crawl
    • age specific exercises
    • ball rolling to strengthen back and tummy
    • baby massage.
  • First Aid and CPR
    Covering:
    • CPR
    • Choking
    • Drowning
    • Injuries and broken bones
    • What essential first aid items to have in your home.

The clinic is situated on the 2nd floor in Room 227. Feel free to tel. 041 404 0400 for information about services available at the clinic.

Renal Dialysis Unit

The Life Renal Dialysis unit at Life Mercantile Hospital offers state of the art dialysis machines and equipment that perform acute and chronic renal dialysis. The modern twenty station unit incorporates technological advancements in renal treatment through its state of the art equipment, offering treatment to persons in all stages of kidney failure, from pre-dialysis, through dialysis, and including post kidney transplant treatment.

This unit has a dedicated nephrologist and a team of physicians who take care of the renal dialysis patients. The patients are cared for by a dedicated team of renal nurses whose priority is to help educate patients about the treatment and to ensure that they receive the best possible care at all times. The renal dialysis unit offers a 24-hour service which affords patients the security to maintain their normal life routine.

For the convenience of our patients, each dialysis station has its own TV, while reading material is available. Each patient also receives a light meal while being on dialysis.



Supporting doctors

The doctors listed below are private practitioners. Please enquire about their rates directly with the practice.

Name Contact number

Anaesthetist(s)
Dr C Brey 041 404 0438
Dr L Muller 041 481 8074
Dr M Majda 041 367 4598
Dr P Jaga 041 481 2161
Dr S Jenkins 041 451 1989
Prof M Bomela 082 552 1294

Cardiologist(s)
Dr R Maharaj 041 363 3944

Dentist(s)
Dr D Govender 041 481 2283
Dr DT Haribhai 041 454 1165
Dr M Asmall 041 451 2246
Dr M Chetty 041 452 4378
Dr N Madoo 041 451 1463
Dr RM Naidoo 041 453 3288
Dr S Chetty 041 453 2651
Dr Y Gaida 041 451 3259

Dietician(s)
Mrs Denise Stockell 041 453 3579
Mrs Rene Smalberger 041 374 2556

Ear, nose & throat surgeon(s)
Dr R Schemmer 041 363 1993
Dr T Kokoszka 041 453 7409

Gastroenterologist(s)
Dr M Nomvete 041 451 0766

General practitioner(s)
Dr E Tobias 041 457 3754
Dr EC Ohlson 041 481 6165
Dr GM April 041 481 9814
Dr J Adams 041 457 2080
Dr K Bawasa 041 481 4027
Dr T Govender 041 453 3584
Dr VK Ntshona 041 404 0621

General surgeon(s)
Dr B Ocharo 041 404 0620
Dr C Govind 041 373 0518
Dr G Manoharan 041 453 5333
Dr J September 041 451 0694
Dr L Nongogo 041 404 0538
Dr N Punyamurthy 041 453 9866
Prof SS Pillay 041 404 0504

Gynaecologist(s)
Dr A Nhliziyo 041 404 0531
Dr D Yon 041 453 6807
Dr F Maleka 041 453 4190
Dr N Tyala 041 404 0556
Dr O Amaechina 041 451 0882

Maxillofacial surgeon(s)
Dr I Gopal 041 404 0449
Dr Kassan 041 363 3958

Nephrologist(s)
Dr K Msulwa 041 404 0473

Neurosurgeon(s)
Dr Z Wopula 041 404 0508

Ophthalmologist(s)
Dr B Mbambisa 041 451 0339
Dr P Ngxukumeshe 041 453 2390

Orthopaedic surgeon(s)
Dr I Petersen 041 451 0488
Dr M Mandaba 041 453 3800
Dr S Attenborough 041 404 0533
Dr T Bam 041 453 3800

Paediatric surgeon(s)
Dr I Simango 083 303 2140

Paediatrician(s)
Dr A Daniels 041 453 7445
Dr Belcher 041 451 1133
Dr J Raga 041 451 4429
Dr M Dilima 041 451 0055
Dr P Gajjar 041 451 4429

Physician(s)
Dr G Parker 041 451 4740
Dr Ngcakani 041 453 5690
Dr Podgorski 041 363 0859
Prof R Behari 041 453 7962

Psychiatrist(s)
Dr N Reddy 041 451 2928

Urologist(s)
Dr J Nyarko 041 404 0455
Dr K Makamba 041 451 0620
Dr Z Gqoli 041 451 0620

Vascular surgeon(s)
Dr Dube 041 363 0428



Patient and visitor information

If there is any further information that you or your family require, please feel free to contact us.


Accommodation

Accommodation at our hospital is extensive and includes:

  • Day beds
  • Private wards
  • General wards
  • High care units
  • Intensive care units

We also offer TVs in all of our wards. If any patient requires earphones, these can be purchased at reception for a nominal fee.

Private wards are all en-suite, with telephones in each room. An a la carte menu is available.


Admission

Our admission process can be made much easier for you, if the following simple guidelines are followed.

  • Medical aid patients should check with their medical aid / scheme prior to admission to obtain pre-authorisation, if deemed necessary by the medical aid / scheme.
  • Patients have to present their medical aid card and identity document on admission. Persons under the age of 18 have to be accompanied by a parent or legal guardian.
  • To speed up admission, a pre-admission form is available from the resident doctor`s rooms and the hospital`s reception, and should be either handed through to the hospital`s reception or faxed through to us prior to hospitalisation. Please click here to find our contact details.
  • Also refer to the “Tariffs” and “Discharge” sections below, for more information on pre-payment and payment procedures.
  • Mothers with children admitted into the hospital are more than welcome to spend the night with their little angels, in our comfortable paediatric ward.


Discharge

On leaving, do not forget to collect your medication and x-rays. You will be given a pink discharge card to hand in at the reception desk in the foyer as you leave. When you hand this in, your account will be finalised immediately.


Service monitoring

In keeping with our goal to continue providing high quality care; we monitor our service to patients on an ongoing basis. On discharge patients are asked to complete a questionnaire regarding their stay at the hospital. Participation is voluntary, but this will assist the hospital management to address any problems and improve our service to you.

We especially welcome any suggestions our patients may have. If you have any suggestions for us, please send us an e-mail at michelle.dickson@lifehealthcare.co.za.


Tariffs

  • Our hospital charges patients at medical aid / medical scheme rates.
  • A prepayment is required on hospitalisation, from patients not covered by medical aid or a medical scheme.
  • It is recommended that private patients contact the hospital’s accounts department prior to admission to establish the estimated hospital cost.
  • Patients requesting accommodation in private wards will be requested to pay the private ward rate on admission.


Visitor Information

We welcome all of our patients` visitors, as we know what a difference the support of close family and friends can make.

In light of this, it is important that our patients get the rest that they require to recover speedily and thus designated visiting hours have been established:

  • 10:30 - 11:30
  • 15:00 - 16:00
  • 18:00 - 19:00

Further to this, other rules apply with respect to visitors and these are:

  • Visitors are restricted to two per patient at a time. Unfortunately, children are not allowed in the wards during visiting times.
  • In the Intensive Care Unit (ICU), we only allow two family members per patient.
  • In the High Care wards, two visitors per patient are allowed.